This is because not all of the items in your cart qualify for free shipping. The shipping rate for a cart that has products in it that require paid shipping will not increase by adding any of our free shipping products.
All packages process and ship from our Denver, CO location.
Yes, we do accept APO/FPO addresses for shipment!
MDpocket.com offers bulk discounts on most products! We even offer low minimums of just 10 units, to inquire about bulk information please email our Sales Manager directly at firstname.lastname@example.org.
Once your order has processed and shipped a shipping confirmation email will be sent to your registered account's email address. The confirmation email will include your package's tracking number and associated shipping service provider's website.
Deliveries and Order Status
Delivery is dependent on a number of factors. MDpocket.com typically ships all orders within 24-48 hours of receiving order (on working business days).
You can track your package at anytime by logging into your MDpocket.com account. You will also receive an email directly from our Customer Service Team when your order has shipped with detailed tracking information.
If you know your tracking number and the service provider here are some helpful links:
Yes. You can add any item to your order as long as your order is still processing. To do this, please contact customer service directly at 888-701-3874.
MDpocket Orders process
Delivery is dependent on a number of factors. MDpocket.com typically ships all orders within 24-48 hours (business days) of receiving your order. This excludes items that are on back-order. Transit time begins when the item ships. Transit time depends on the method of shipping you selected for your order.
- USPS Priority Mail 3-7 business days
- UPS Ground 3-5 business days
- UPS 2-Day Air 2 business days
- Please note the transit time begins as soon as the items have been picked up by the associated company.
Shipping depends on the service you select. Our most popular shipping options are 3-7 Day Priority Mail by United States Postal Service and UPS Ground. If you would like your package sooner, we also offer UPS 2nd Day Air at an additional cost.
We ship internationally, although international shipping rates will apply.
We have ten (10) different medical and health sciences labels for our WhiteCoat Clipboards currently. Each label offering different information for different specialties/occupations. You can review each label below by clicking on the Edition your interested in:
Yes, we do offer a Gift Wrap option for all of our products. We offer a complete gift wrap as well as free gift messages that can be added into your package. This option will be offered during the checkout process. Whether the gift is for a birthday or a graduation, we have options for you!
Returns & Refunds
Yes, we accept returns on all merchandise, except individual WhiteCoat Clipboard Labels within 30 days of delivery date. If you have any questions about returning a product, please contact our customer service at 888-701-3874.
Our Contact Us page can be located on the very bottom of our home page. Scroll down to the very bottom of the page and you will find our "Contact Us" link as well as other customer service information. Please click here to visit our "Contact Us' page now.
We can reach us from 8:00 AM through 5:00 PM Mountain Standard Time. Anytime outside of these hours you can leave us a voicemail or fill out the Contact Us form and we will get back to you on the next business day. You can also find our contact hours and customer service information on our customer service page.
Once logged into your account, you should be able to edit your account information. On our home page, in the upper right hand corner of the screen you will see "My Account". Click on this, and the first option shown will be "Edit account information". From there you will be able to change both your phone number and/or your email address.